---
title: How do I contact Support?
description: There are several ways to contact Arpio for support.
---

[Skip to content](https://docs.arpio.io/how-do-i-contact-support#main-content)

English

Show submenu for translations

[Customer ticket portal](https://docs.arpio.io/tickets-view?hsLang=en)

- Home
- Products
- Pricing
- Blog
- Company

Open main navigation

Close main navigation

- Home
- Products
- Pricing
- Blog
- Company
- English
  
  Show submenu for translations
- [Customer ticket portal](https://docs.arpio.io/tickets-view)

 Welcome to Arpio Technical Docs

- There are no suggestions because the search field is empty.

1. [Arpio Documentation](https://docs.arpio.io/?hsLang=en)
2. [FAQ](https://docs.arpio.io/faq?hsLang=en)
3. [Contact Support](https://docs.arpio.io/faq?hsLang=en#contact-support)

# How do I contact Support?

There are several ways to contact Arpio for support.

- Email [support@arpio.io](mailto:support@arpio.io)
- Start a live chat conversation 
    - Existing customers can sign into the [Arpio console](https://app.arpio.io/) and click the Chat icon in the bottom right corner; or go to **Help > Support** on the bottom of the lefthand menu and click **Chat with Us**
    - If you do not have an Arpio login, you can contact our Sales team by going to [arpio.io](https://arpio.io/) and clicking the Chat icon in the bottom right corner
- Submit a ticket 
    - Sign into the [Arpio console](https://app.arpio.io/)
    - Go to **Help > Support** on the bottom of the lefthand menu
    - Click **Open a Ticket** and **Submit**

- For **business critical emergencies**, call our 24/7 support line 
    - Sign into the [Arpio console](https://app.arpio.io/) to find our primary and backup telephone numbers 
    - Go to **Help > Support** on the bottom of the lefthand menu
    - Call the US telephone numbers provided and an Arpio team member will assist

- [Getting Started](https://docs.arpio.io/getting-started?hsLang=en#main-content)
  
  
  
  
  
    - [New Account Setup](https://docs.arpio.io/getting-started?hsLang=en#new-account-setup)
    - [New Application Setup](https://docs.arpio.io/getting-started?hsLang=en#new-application-setup)
- [Arpio Fundamentals](https://docs.arpio.io/arpio-fundamentals?hsLang=en#main-content)
  
  
  
  
  
    - [Platform Fundamentals](https://docs.arpio.io/arpio-fundamentals?hsLang=en#platform-fundamentals)
    - [Platform Features](https://docs.arpio.io/arpio-fundamentals?hsLang=en#platform-features)
- [Arpio Reference Guides](https://docs.arpio.io/arpio-reference-guides?hsLang=en#main-content)
  
  
  
  
  
    - [Arpio API](https://docs.arpio.io/arpio-reference-guides?hsLang=en#arpio-api)
    - [Lifecycle Events](https://docs.arpio.io/arpio-reference-guides?hsLang=en#lifecycle-events)
    - [Role-Based Access Controls (RBAC)](https://docs.arpio.io/arpio-reference-guides?hsLang=en#role-based-access-controls-rbac)
    - [Single Sign-On (SSO) Integration](https://docs.arpio.io/arpio-reference-guides?hsLang=en#single-sign-on-sso-integration)
    - [Test Planning](https://docs.arpio.io/arpio-reference-guides?hsLang=en#test-planning)
    - [Test & Recovery How-To](https://docs.arpio.io/arpio-reference-guides?hsLang=en#test-recovery-how-to)
- [AWS Reference Guides](https://docs.arpio.io/aws-reference-guides?hsLang=en#main-content)
  
  
  
  
  
    - [AWS Resource Reference](https://docs.arpio.io/aws-reference-guides?hsLang=en#aws-resource-reference)
    - [AWS Configuration Tags](https://docs.arpio.io/aws-reference-guides?hsLang=en#aws-configuration-tags)
    - [AWS Access](https://docs.arpio.io/aws-reference-guides?hsLang=en#aws-access)
    - [AWS Testing](https://docs.arpio.io/aws-reference-guides?hsLang=en#aws-testing)
    - [AWS Solutions](https://docs.arpio.io/aws-reference-guides?hsLang=en#aws-solutions)
- [Azure Reference Guides](https://docs.arpio.io/azure-reference-guides?hsLang=en#main-content)
  
  
  
  
  
    - [Azure Resource Reference](https://docs.arpio.io/azure-reference-guides?hsLang=en#azure-resource-reference)
    - [Azure Configuration Tags](https://docs.arpio.io/azure-reference-guides?hsLang=en#azure-configuration-tags)
    - [Azure Scenarios](https://docs.arpio.io/azure-reference-guides?hsLang=en#azure-scenarios)
- [FAQ](https://docs.arpio.io/faq?hsLang=en#main-content)
  
  
  
  
  
    - [AWS FAQ](https://docs.arpio.io/faq?hsLang=en#aws-faq)
    - [Contact Support](https://docs.arpio.io/faq?hsLang=en#contact-support)
    - [License & Billing](https://docs.arpio.io/faq?hsLang=en#license-billing)
    - [Tests and Recoveries](https://docs.arpio.io/faq?hsLang=en#tests-and-recoveries)

- Home
- Products
- Pricing
- Blog
- Company

[![bubble-wand-tight.64](https://docs.arpio.io/hs-fs/hubfs/bubble-wand-tight.64.png?width=64&height=64&name=bubble-wand-tight.64.png "bubble-wand-tight.64")](https://arpio.io)

Copyright © 2026, Arpio